I want you to be happy with your purchase and then post nice things about Parus Pen. So, if you are not completely satisfied with your purchase, please return it within 10 days for your choice of a refund, exchange, or credit. You don't have to tell me why you're returning your purchase. However, if you don't mind letting me know why, it will help me meet customer expectations that much better. Please package items well, insure the package, and ship with a tracking number. Common sense expectations include: 1) merchandise must be in its original condition 2) shipping costs aren't refundable and 3) I can't be responsible for lost or damaged return shipments.